Privacy Policy

1. About Our Privacy Policy

Welcome to Rachel Ashley Advisory (ABN: 88 181 204 979). We are committed to protecting your privacy and handling your personal information in an open and transparent manner in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website www.rachelashley.com.au or engage our services.

2. Personal Information We Collect

We only collect personal information that is reasonably necessary to deliver our services. This may include:

Contact information: name, email address, phone number, physical or mailing address
Business information: Job title, company name, industry, and project requirements
Website analytics: IP addresses, cookies, device types, and tracking pixels regarding your interaction with our site

3. How We Collect Your Data

We collect personal information directly from you when you:

Fill out a contact, enquiry, or booking form on our website
Subscribe to our digital newsletter or download a resource
Interact with us via email, telephone, or video conference
Browse our website (via automated cookies and tracking tools)

4. Why We Collect and Use Data

We collect and use your data for the following clear purposes:

To respond to your initial enquiries and provide tailored consulting proposals.
To deliver contracted consulting and professional services.
To send updates, newsletters, or marketing communications (which you can opt out of at any time).
To maintain, secure, and improve our website performance.

Where information is required to be disclosed by law, we will only disclose necessary information.

5. Disclosing Information to Third Parties

We do not sell, trade or otherwise transfer your personal information to third parties except where necessary to provide you with our services or where required by law. If we do disclose your personal information to third parties, we will take reasonable steps to ensure that those third parties comply with the NPPs when handling your personal information.
Our Website may direct you to websites operated by third parties (Linked Sites). We are not responsible for the content or practices of the Linked Sites or their privacy policies regarding the collection, storage, use and dissemination of your personal information.

6. Overseas Data Transfers

When you provide your information to us it may be shared with advisors and consultants, and it may be transferred to our service providers, including where these are located outside of Australia. By way of example, this may include third-party software tools and cloud storage systems and other technology services providers. We take reasonable steps to ensure these providers adhere to strict data security frameworks.

7. How We Protect Your Information

We implement reasonable physical and digital security measures to protect your personal information from unauthorised access, loss, misuse, or alteration. Data that is no longer required for legal or operational purposes is securely destroyed or permanently de-identified. Please notify us immediately if you become aware of any breach of security.

8. Your Rights: Access and Correction

You have a right to request access to the personal information we hold about you. You can also request that we update or correct your information if it is inaccurate or out of date.

To make a privacy enquiry or request, please contact us at: rachel@rachelashley.com.au

We aim to respond to all privacy-related enquiries within a reasonable timeframe.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. The updated version will always be available on our website with the date of the latest revision.

10. Contact Us

If you have any concerns, questions, or complaints about how your information is handled, please reach out to: rachel@rachelashley.com.au